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FAQ

Frequently asked questions. If you don't find your answer here please call us

Have confidence in your documentation by always asking your patients the right questions and having consistent record of all relevant data at your fingertips. If you are not currently using our fully integrated chiropractic specific and customizable EHR solution, your documentation may be at risk due to lack of guidelines and standards for collection and recording. This is especially true for Medicare patients, where chiropractic SOAP notes have specific, strict requirements.

General Questions

Answer: In order to protect your practice from risk of a chiropractic audit, your documentation needs to meet guidelines for Medicare and Insurance acceptance to guarantee you are reimbursed quickly.
Answer: Templates for documentation specific to case types, techniques, therapies and all chiropractic diagnosis codes come pre-loaded in our software.
Answer: Monitor your patient’s progress through our built-in outcome assessments. Patients can fill out their outcome assessments electronically during patient self check-in.

Each and every configuration step has a video explanation that give you detailed information. Those can be used anytime you need. Also, we have a help line where you can talk with a specialist. We are the chirowebmd management software developers so we know and solve all problems on the spot. We can add features upon request.

Billing Questions

Answer: We accept payments over the phone, direct with a credit card or with PayPal.
You will pay absolute nothing. There are 30 days free to use entire chirowebmd management software. We will send you all the equipment with a free return label. If you are not satisfied for any reason, then you return the system anytime in the first 30 days.
The setup will cost you nothing. You can import your database directly into our system, or we can do it for you at no extra cost.

EHR solutions and practice management systems with incomplete tools, poor configuration and lack of integration all contribute to an inefficient workflow which can hold back your practice’s growth. You shouldn’t have to spend more time with your practice software than with your patients, and with the right practice management and EHR you won’t have to. Unnecessary time spent on software takes away important opportunities of building positive relationships with your patients. This can have a negative impact on patient retention and referral generation.

Support Questions

Answer: The complete software, one new system (laptop/PC) per office, with signature pad, video-camera and RFID scaner. The system is ready to go, completely preconficurate.
All your team and patients will receive a card, that will be the fastest way for your new system to register on and off each patient/office member. The system will keep track and notify your staff when patients enter the office and help you streamline entire process increassing productivity.
Each month your office will receive up to 100 personalized RFID cards, so you will be able to hand them to your new patients when they come to treatment first visit.

Not only is our software developed specifically for the chiropractic profession, but it is designed to be fully integrated into every aspect of your practice to have everything you need at one place. From check-in to check-out, our software guarantees your data collection and input is quick and customizable to your treatment plans.

Our collaboration with trusted chiropractic experts, including Dr. Drew Hall and Dr. Ray Drury, allow us to develop compliant documentation that comes pre-loaded in our software. You can easily customize this documentation for your practice. This chiropractic documentation integrates seamlessly into your practice’s workflow, syncing with patient-entered information from check-ins to outcome assessments making compliance convenient and easy.